Diane S. Hopkins

Diane S. Hopkins is the founder of ExPeers Consulting where she works primarily with healthcare clients on patient experience, market communications, and innovation strategy. She was one of the first Chief Experience Officers in the US healthcare industry and is a nationally known thought leader and speaker, and is author of It's Hard to be Easy, Unleashing the Chief Moment Officers and co-author of Advice from a Patient. She is a certified Experience Economy Expert.