Patient experience
Putting patient outcomes first.Healthcare is transforming with patient experience at the heart of everything. From patient care delivery to personalized healthcare, our patient experience articles dive into the goals, initiatives and actions that innovative healthcare leaders are taking to add value to their business by putting improved patient experience and outcomes first.
Patient experience
The four pillars of innovative patient experiences
Brian Solis,
15 December 2020
Patient experience
6 factors healthcare leaders should consider to meet patient needs and transform the...
Stephanie Shufelt,
4 November 2020
Work culture
Why culture disruption is vital for healthcare transformation
Robert Richman,
19 October 2020
Patient satisfaction
Simple and effective ways to improve patient satisfaction with Shawn Achor
Shawn Achor,
30 September 2020
Patient experience
A step-by-step guide to reinventing patient experience through human-centered innovation
Brian Solis,
17 September 2020
Point of Care
How to design a community-based testing pilot to support a wide scale roll out of...
Tony Cambridge,
25 August 2020
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