Patient experience

Putting patient outcomes first.

Healthcare is transforming with patient experience at the heart of everything. From patient care delivery to personalized healthcare, our patient experience articles dive into the goals, initiatives and actions that innovative healthcare leaders are taking to add value to their business by putting improved patient experience and outcomes first.

patient experience

Value-Based healthcare

Moving patient outcomes to the center: The case for value-based healthcare

Stephanie Shufelt,

24 June 2021 6min

Patient experience

The four pillars of innovative patient experiences

Brian Solis,

15 December 2020 20min

Patient experience

6 factors healthcare leaders should consider to meet patient needs and transform the...

Stephanie Shufelt,

4 November 2020 5min

Why culture disruption is vital for healthcare transformation

Robert Richman,

19 October 2020 17min

Patient satisfaction

Simple and effective ways to improve patient satisfaction with Shawn Achor

Shawn Achor,

30 September 2020 60min

Patient experience

A step-by-step guide to reinventing patient experience through human-centered innovation

Brian Solis,

17 September 2020 9min

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The four pillars of innovative patient experiences by Brian Solis
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Artificial intelligence in healthcare: More harm tha... by Jim Stolze Nell (Eleanor) Watson Andreas Schneider

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